New anonymous digital mental health support service launched across Devon, Plymouth and Torbay

A new free and confidential digital mental health and wellbeing service for adults is now available across Devon, Plymouth and Torbay.

Qwell (www.qwell.io), delivered by mental health provider Kooth, will ensure that every adult living in the area has access to a choice of support to managing their own emotional health and wellbeing.

NHS Devon, working in partnership with Devon, Plymouth and Torbay Councils, has commissioned Qwell to ensure all adults in Devon have access to a choice of support to manage their own emotional health and wellbeing.

It offers a safe online space for adults to access therapeutic activities and content including a peer support community. This includes self-help articles, forums, and discussion boards that are moderated by qualified practitioners. Users can also keep an online journal and monitor their wellbeing via an interactive goal tracker.

There’s also a one-on-one live text chat and messaging counselling service with a team of qualified practitioners. Appointments can be booked in advance or accessed via a drop-in text-based chat which runs from midday to 10pm on weekdays, and from 6pm to 10pm at the weekend.

Anyone over the age of 18 years old living in Devon, Plymouth and Torbay can access support from Qwell without a referral from a health professional and there is no criteria to qualify for support.

To access the service, visit the Qwell website, enter a postcode and complete a short registration process. Once registered, Qwell can be accessed 24/7 via any internet-connected device such as a laptop, smartphone or tablet.