Letterbox service – December 2021 update

Our letterbox service will be back on track in December.

The exchange of letters is now running as normal and our telephone line will be returning to five days per week from Monday 6 December 2021.

In order to guarantee delivery over Christmas, letters need to be received by Thursday 16 December 2021.

There is still a slight delay with view only photos and support contact but we should be back to normal by the end of the year.

The letterbox service allows information to be exchanged between a child’s adoptive family and members of their birth family.